Unlocking Efficiency in User Interviews: My Latest Discovery

Problem: Cumbersome User Interview Processing

After conducting interviews, the task of transcribing, structuring, and summarizing the gathered information into actionable insights can be time-consuming and even uninspiring.

Solution: Automate the “Transcribe” and “Structure & Summarize” steps

1. Transcribe with MurmurType

Convert speech into text. Describe the entire interview process, including questions, answers, and customer-centric insights.

This approach yields comprehensive, essay-like documents for each interview, saving time on manual transcription.

2. Summarize with ChatGPT

Instead of sifting through lengthy transcripts, employ ChatGPT’s capabilities to craft concise, readable and shareable summaries.

It takes just a few iterations to refine your request for the perfect output.

P.S. You can often hear that talking to your customers is a must. Replace “talk” with “listen to” in your approach.